Frequently Asked Questions
Everything you need to know about your Dryrobe® and our service.
How do I choose the right size Dryrobe®?
Dryrobe® is designed to be oversized to allow room for changing inside. We recommend choosing your size based on your height rather than your chest measurement. Please refer to our detailed size guide on the product page for specific dimensions.
What is the difference between the Advance Long Sleeve and Short Sleeve?
The Long Sleeve version offers maximum thermal protection and is ideal for waiting around in cold conditions, while the Short Sleeve version provides more freedom of movement for faster changing and is generally more compact for travel.
How should I wash and care for my Dryrobe®?
To maintain the waterproof coating, we recommend wiping down with a damp sponge for minor marks. If a full wash is needed, use a cold machine wash with a non-bio detergent and hang to dry. Never use fabric softener or a tumble dryer.
What are your shipping times and costs?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location, with free delivery often available on orders over a certain value.
What is your return policy?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please use our online returns portal to generate your shipping label and initiate the refund process.
Is the Dryrobe® completely waterproof?
Yes, the outer shell of the Dryrobe® Advance is made from 100% waterproof and windproof fabric with heat-sealed seams, designed to keep you dry and warm in the harshest outdoor conditions.